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I have a user who is using an ID file that had originated from R5. He has upgraded his client to 8.0.2 from 7. When attempting to use his ID file to open Lotus on a machine that still has 7 on it (after he has used it on the 8.0.2 machine) he receives the error "Unsupported ID File Version." The same ID file will open his mailfile on 8.0.2. Any suggestions?
Feedback number WEBB7UDNZE created by ~Lisa Lopjumisteroni on 07/28/2009